Faq’s

General Questions

What products does Iparah Professional offer?

Iparah Professional specializes in high-quality hair care products including hair straighteners, curlers, hot air brushes, and hair dryers. All of our products are designed for both professional and personal use to help you achieve the best results.

How can I contact customer support?

You can reach our customer support team through email at iparahp@gmail.com or via our contact form on the website. We are here to help with any product inquiries or issues you may have.

Are your products safe to use?

Yes, all of our products are rigorously tested to ensure safety and durability. We adhere to industry standards and offer safety instructions with each product to ensure your experience is worry-free.

Do you offer warranties on your products?

Yes, we offer warranties on most of our products. The details of the warranty will be available in the product description or in the manual that comes with your purchase. If you need more information, feel free to reach out to our customer service.

Purchasing Questions

How can I place an order on IparahProfessional?

Simply browse through our product catalog, add your desired items to the cart, and proceed to checkout. You will be able to choose your preferred payment method and delivery address to complete the order.

What payment methods do you accept?

We accept all major credit and debit cards, online wallets, and net banking. We also offer Cash on Delivery (COD) in certain locations. Your payment details are processed securely through our encrypted gateway.

Can I modify or cancel my order after placing it?

Once your order has been confirmed, it is generally not possible to make changes or cancel it. However, if there’s an issue with your order, please contact customer support as soon as possible, and we’ll do our best to assist you.

What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We’ll help you with the return process and offer a replacement or refund as per our return policy.

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